Frequently Asked Questions

We offer both scheduled airlines and charter companies to transport you to the destination of your choice. Our system will allow you to choose both the times and scheduled flight you want.  Our Chartered aircrafts are usually cheaper then scheduled airlines, but you must be flexible with your travel dates.  Flight times and flight days are unknown until approximately 14 days prior to departure.  They can fly Friday to Friday, Saturday to Saturday or Sunday to Sunday, and we have no control over which day they travel. 

Although scheduled airlines will usually have a slightly higher price then charters, you can pick and choose the day, time and airline you want to fly with.  

If booking a cruise, you can choose to book your air with us through the cruise line, or we can help you find a better deal. 

We can also provide any carrier with your frequent flyer number, if applicable.

Great Spring Break Trips!  We've been selling Student Vacations since 1989 and have knowledgeable, experienced agents who have provided over 50,000 Students with their Spring Break trips over the past 2 decades. 

Our phones are available from 10am to 7pm Monday through Friday, along with E mail assistance from 9am to 9pm - 7 days a week.

We are also a year round tour agency, that doesnt disappear after your trip is over.  Our goal is to provide exciting fun filled trips, that will keep you coming back after you graduate college!

You have 3 ways to price and book your Vacation with us. You can fill out the form on our website listed under GET A PRICE, book directly on our website, OR call us at 1-800-231-4-FUN.  You can submit payment via credit card on line under your reservation or mail your check payment to us at:

Epicurean Tours Inc
400 Pacific Blvd
Long Beach, New York 11561

Payment can be by Personal check, money order or credit card. Checks are made out to Epicurean Tours Inc. Once your reservation is received, you can print your invoice from our website, OR we will send one directly by mail. 

Your reservation can be seen on our website 24/7, where you can update and add options.

Once we receive payment, you will be sent an e mail confirmation.  In addition, each person will be able to sign onto our website and see their own trip information 24/7.

Once everyone is paid in full, tickets are sent 5 to 10 days prior to departure. Please make sure you provide us with your correct e mail address, so you will be kept informed of all trip details. 

We will always do our best to work with you, but unfortunately we must ultimately deal with the airline, hotel and travel companies who demand payment on time. If a reservation is canceled due to lack of payment, all cancellation penalties will apply, and there is no guarantee we will be able to get your space re-instated. In addition, there is a $75 per person fee to re-instate a booking, plus any other fees.

If you need a payment plan to budget yourself, please let us know before final payment is due.  Most trips will offer you more time to get your final payment to us, at a nominal cost.

Changes to an existing reservation can be difficult, but we will make every effort to accommodate your request.  Such changes will incur a fee of $75 per person, plus any additional costs by the supplier.

Please keep in mind there is no guarantee your change can be fulfilled. Once a reservation is made, your deposit is non-refundable.  If you need to cancel, all cancellations need to be received in writing.  If you are paid in full and need to cancel, your trip is usually non-refundable within 60 days prior to departure, and we therefore highly recommend our Optional Travel Insurance.

To avoid a substantial cancel fee, you may be able to find someone to fill your space on the trip. You can then transfer your reservation to the new person and only be charged a $100 name change fee, plus any additional fees from the supplier.

Please contact us at 516-889-0101 if you have further questions on this matter.

Our Travel insurance covers you if you need to cancel due to medical reasons only, for you or someone in your immediate family.  The insurance will provide you with a full refund, less the cost of the insurance.

It will also cover you while on your trip for lost or stolen baggage, flight delays, rental car damage, hurricane type weather, hospitalization, evacuation, identity theft and Emergency Travel assistance.

Cost of insurance will usually range from $39-$79 for land tours or $59-$99 for Cruise Vacations.

Without insurance, there are no refunds, regardless of your circumstances.  For more detailed information, click on our INSURANCE link located on the home page, or call us for further information.

Some of our Trips will include a FREE daily meal and drink plan for booking early.  These meals are usually offered by fast food chains, and may also have a $2 cost for tax & tip.  After the early booking discounts are over, you can purchase the meal plan at a nominal fee.

If you book an All Inclusive Resort, all your meals and drinks will be included at your Hotel.  The selection of the food and drinks with the All Inclusive plan is usually of much higher quality.   Cruise Vacation will also have unlimited food and much of the entertainment  already included, but drinks are additional on board.

You will have the OPTION to add Food, Drinks, Side Excursions and VIP Parties to your trip, after you have made your booking.

As of January 8, 2007, ALL U.S. citizens will be required to have a passport if traveling outside of the U.S Borders, and will NOT accept a birth certificate with Image ID any longer.

If you are under the age of 18, you will also be required by customs to bring a notarized letter from BOTH parents or legal guardian, giving you permission to travel outside of the United States. This letter must be with you at the airport. Without it, you could be denied entry into your place of travel, and no refund given.

If you are not a US Citizen, please call your local consulate for further proof of citizenship documents, or you can look them up on the web. 

After we go over your travel documents to assure names, dates and hotels are correct, you should have them within 5 to 14 days prior to departure.

Most tickets are electronic, and you will be able to print your tickets from our website. 

If for some reason we need to send actual tickets to you, they will be sent via 3 day mail.  You will have the option of getting your documents shipped overnight at a nominal fee of $25, or 2 day shipping at $15.

Once you arrive at your destination, proceed to the baggage claim area to pick up your luggage. There you will see our ground handler who will take your bags and drive you to your Hotel or Cruise Ship. This is already included in the cost of your trip, unless previously stated.

Our ground handler will also assist with any questions, offer a list of optional tours, and provide an emergency contact number if you need help while on your vacation.

The name of the ground handler will be listed on your travel documents.

When you receive your travel documents, you will be provided with the phone numbers to the airline, hotel and our local staff, in case you have any questions or an  emergency while on your vacation.

We also suggest using the front desk staff at the hotel or cruise ship, who will usually provide assistance and solve your problem.

We pay to have onsite representatives available to you, and advise using them as often as needed to assist you with any questions or problems. 

It is expensive to call home from most destinations. Calling home should be your last option, after you have tried the others above for assistance.